Coronavirus: Banks, corporate firms reposition services

The advent of coronavirus is forcing some banks and corporate institutions that deal with customers directly to reposition their services.

The move is seen as a measure to protect both the employee and the customer from contracting the disease.

COVID-19 is spread by contact, and, therefore, the institutions want to adopt preventive rather than treatment measures.

Though the disease has not spread yet, the businesses are not taking any chances.

Indigenous bank, Fidelity Bank, for instance, sent a message to its customers on Friday thus: “Dear valued customer, in our attempt to prevent the spread of COVID-19, we wish to inform you that we will be putting in place certain measures to safeguard you and our staff while on the bank’s premises. Kindly bear with us as some of these changes may not be in line with our regular cultural and banking procedure. Together, let’s stay safe!”

Others are expected to follow suit to assure their clients/customers that they have or are adopting measures that will keep them safe from coronavirus.

Ghana recorded her first two cases of coronavirus on Thursday as announced by Health Minister Kweku Agyemang-Manu.


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