Relationship Manager- Savings _ Izwe Loans Limited

Job Summary

The Relationship Manager, Savings shall be directly responsible for mobilising deposits for the branch.

  • Minimum Qualification: Degree
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Branch: Takoradi
Start date: Immediately

Working hours: Daily 8h00 till 17h00 or as required to fulfil one’s responsibilities.
General Description: The Relationship Manager, Savings shall be directly responsible for mobilising deposits for the branch.

Sales and Business Growth

• Responsible for ensuring the achievement of monthly sales for the Company’s deposit products.

• Responsible for leading the analysis of competitor’s products, features, pricing, and other information; presenting marketing strategies and directions for the deposit product(s).

• Responsible for coordinating marketing sales and support activities for the business, including the design, supply, and distribution of marketing materials to Sales Staff.

• Responsible for maintaining and updating the design of the required marketing material(s).

• Responsible for maintaining and updating the design of the required application forms and investment certificates.

• Responsible for client acquisition.

• Responsible for managing the performance of Sales Staff in the Branch; ensuring that agreed rewards or sanctions are administered.

Customer Care and Relationship Management

• Responsible for ensuring the maintenance of excellent relationships between the other business and its top clients.

• Responsible for ensuring the maintenance of excellent relationship between branches.

• Responsible for training the Savings Sales Staff in the Branch.

• Responsible for ensuring that all Relationship Officers deliver good quality services to all clients.

• Responsible for leading and developing a strong sense of client orientation amongst all Relationship Officers.

• Responsible for Deposit Programme related queries by customers and potential customers.

• Responsible for ensuring the effective implementation of service recovery initiatives to ensure that clients complaints are effectively addressed.

Reporting

• Responsible for weekly reporting on progress and performance to Management.

• Responsible for any other task(s) that Management may assign.

Requirements:

A bachelor’s Degree (Finance, Economics or Business preferred)

• Excellent knowledge of the Ghanaian small business climate and preferences

• Minimum three (3) years’ experience in sales management role.

Skills / Attributes

• Hard working and analytical;

• Self-starter;

• Excellent communication and interpersonal skills;

• Sales target driven and good sales skills

• Team spirit is essential

• Very neat and well-organized person


All applicants should forward their application letters and CVs to ghanavacancies1@gmail.com

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